Description As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel inspires us to create warm, sophisticated experiences for those seeking a richer perspective on the world. As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the lush surrounds of Sanctuary Cove. We are currently seeking a Bell Attendant (Casual) to join our Front Office team. Your Day to Day • Deliver a warm and professional welcome to guests on arrival, setting the tone for a seamless luxury experience. • Assist with luggage handling, valet parking and transportation arrangements. • Provide knowledgeable local recommendations and respond to guest enquiries with confidence and care. • Log and coordinate guest requests accurately, ensuring timely follow-up and resolution. • Work collaboratively with all resort departments to ensure a smooth and memorable stay from arrival to departure. This is an active, guest-facing role where personal presentation, initiative and attention to detail are key. What We Need From You • A genuine passion for guest service and creating memorable first impressions. • Previous experience in a hotel or customer service environment preferred, but not essential. • Strong communication skills and the ability to remain professional in a fast-paced setting. • Excellent attention to detail and commitment to luxury service standards. • Physical capability to lift, push and pull items up to 30kg. • A valid, unrestricted Australian driver’s licence. • Flexibility to work a rotating roster, including weekends and public holidays. • Full Australian work rights. What We Offer Join our extraordinary world — a place where you can be yourself, grow your career, and be part of a supportive and inspiring team. You’ll enjoy a suite of benefits designed to support your wellbeing and professional development, including: • Global hotel and F&B discounts across the IHG network • IHG’s lifelong learning and career development programs • IHG Career Milestone celebrations • Transfer of entitlements as you move and grow within IHG • Access to retail discount programs We’re proud to be IHG — and we know you will be too.
